This policy on personal data processing/protection (hereinafter "Policy") informs about the collection, storage, processing and use of your personal data.
1. What are Personal Data?
"Personal data" means any information concerning individuals, including first and last names, mailing address, email address, contact telephone number, etc., which identifies or can identify you (hereinafter "Personal Data" or "Data").
2. What is Personal Data Processing?
"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated tools, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
3. Data we collect
We make sure to collect only Data absolutely necessary to serve the purpose for which they were provided and such Data are used solely and exclusively for the purposes for which they were collected. With the exception of any Data collected by way of Cookies (more information on the Cookies Policy), Data are limited to data explicitly provided by you for a specific purpose subject to your consent. Also, we collect Data when you visit our website subject to your consent, which you are deemed to have granted by filling in the appropriate fields.
Identity data, such as first name, last name, father's name, date of birth, tax identification number, personal identification card number.
Authentication details, such as (username), IP address
4. How we use your Data
Your Data are processed either by authorized Company staff or by means of IT systems and electronic devices used by our Company and in certain cases, by third parties who are bound by a contract with our Company, undertaking the contractual responsibility to ensure the confidentiality and protection of your Data, and process them solely and exclusively for the purposes for which they were provided.
As a general rule, your Data are processed with a view to providing you with services, including:
Price quotations: The Company processes your Data to enable it to offer you a price for the services you ask.
Compliance with applicable Legislation: The Company processes your Data to enable it to meet its obligations under the law, in particular tax and insurance legislation or to provide insurance coverage for vehicles under active insurance agreements.
Creating User Account: The Company processes your Data to provide you with a user account and make it easier for instance to enter into rental or purchase agreements for products and/or services.
Sending Newsletters: The Company gives you the option to choose to receive Company newsletters/promotions/advertisements at your email
Information services from our Website: The Company provides information services to its clients
Contact: The Company uses Data to answer to requests/questions you make for instance through the Contact Center and contact forms.
Participation in online market surveys/ answering questionnaires: The Company processes Data that you provide to participate in online surveys, such as demographics (age, income, etc.). You have the option to either fill in all or no information. Survey results are used only to improve our website, and for the sole purpose of enabling you to evaluate the services we provide you with and to help us improve them and for no other purpose.
5. Purpose of processing your Data
We collect your Data for the purposes of the products and/services we provide, including, indicatively:
(a) to assess your request
(b) to comply with obligations under applicable legislation, e.g. labor and insurance legislation;
(c) to check, improve, adapt to your preferences and choices regarding our services;
(d) to email information on Company services;
(e) to send newsletters on services;
(f) to engage in communication with you in case of a contest.
6. The legal basis for the processing of your Data by the Company
Your Data are processed subject to:
a. the terms of our contract with you;
b. your consent, where required;
c. the Company's obligations under the law (e.g. tax, labor, insurance, etc. legislation);
d. the Company's legitimate interest.
7. Recipients of your Data
The company warranties that it will not transmit, disclose etc. your Data to third parties (save the recipients indicated in this Policy) for any purpose or use, unless it is mandatory under applicable legislation or required by public/judicial agencies/authorities.
Access to your Data is granted only to the absolutely necessary Company staff, who are bound by confidentiality agreement, and third parties working with us, that process your Data acting as Joint Controllers or as Processors on our behalf and subject to our instructions.
Recipients of your Data include but are not limited to:
1) Insurance companies working with our Company.
2) Users of our brands and systems who co-operate with our Company.
3) Tourist agencies working with us.
8. How we ensure the respect of Processors for your Data
Processors acting on our behalf have agreed and are contractually bound to the Company:
• to respect confidentiality;
• to refrain from sending your Data to third parties without the Company's permission;
• to take the necessary security measures;
• to comply with the legal framework on personal data protection, in particular Regulation (EU) 679/2016 (also known as GDPR).
9. When do we delete your Data?
We only keep your Data for as long as is required to fulfil the purpose for which you provided them, in compliance with applicable legislation.
Your declaration of consent to receiving our newsletter is kept for as long as the Company sends you newsletters, unless you opt out.
Data processed when you participate in contests and/or market surveys will be kept for as long as is required to conclude the contest or survey and are then deleted.
The policy we operate in respect of Data collected by way of Cookies is available (see more about the Cookies Policy).
10. Are your Data secure?
The company undertakes to safeguard your Data.
Acknowledging the importance of your Personal Data security, we have put in place all the suitable organizational and technical measures, constantly improving them to follow the latest technological evolutions, for the sole purpose of safeguarding and protecting your Data from all forms of accidental or unlawful processing.
11. Your rights
You have the right of access to your personal Data.
This means that you have the right to be informed by us if we process your Data. If we process your Data you can ask to find out the purpose of processing, the type of Data we keep, who we provide them to, for how long we store them
1. You have the right of rectification of inaccurate personal Data..
2. If you find any errors in your Data you can apply to us for their correction (e.g. name correction or change of address updating).
3. You have the right of erasure/"right to be forgotten".
4. You can ask us to erase your Data if they are no longer necessary for the above purposes of processing or if you wish to withdraw your consent in cases where it is the sole legal basis.
5. You have the right to the portability of your Data.
6. You can ask us to provide you with Data you have provided in a readable format or to transmit them to another controller.
7. You have the right of restriction of processing.
8. You can ask us to restrict the processing of your Data for as long as your objections to their processing is under review.
9. You have the right to object and withdraw your consent to the processing of your Data.
12. How you can exercise your rights
To exercise your rights, you can submit a request, filling out and sending the appropriate application form, to our Company's mailing address (or email address (………………) indicating "Exercise of Right", and we will make sure to review your request and respond as soon as possible.
a. if you wish to rectify your user account Data, you can log into your account and make the corrections/changes you wish without needing to submit a Request,
b. if you wish to withdraw your consent to receiving our newsletter, you can opt out by clicking on the link "To unsubscribe from the "newsletter mailing list" click here" at the bottom of each newsletter.
13.Applicable law to the processing of your Data by us
The applicable law is Greek law as shaped by the General Data Protection Regulation (Regulation (EU) 2016/679), and the applicable national and European legislative and regulatory framework on personal data protection.
The Courts of Santorini’s have jurisdiction over disputes arising in connection with your Data. Exceptionally.
14. Where you can complain if we violate applicable law on the protection of your Personal Data?
15. How you can find out about amendments to this Policy?
We update this Policy whenever necessary. In case of major changes in the Policy or in the way we use your Personal Data, we will post an updated version of this Policy on our website and inform you by any appropriate means.
This Personal Data Protection Policy was updated on 24 May 2018.